This page explains how a user of Roar Customer Manager can request deletion of their account and the personal data associated with it.
How to request deletion
- From your registered email or phone, send a request to roar.systems@gmail.com with the subject “Delete my account”.
- Include your account identifier (the username / phone / email you sign in with) so we can locate your account.
- We will verify the request and confirm by reply. Requests are processed within 30 days.
Staff accounts may also be deleted by your organisation’s administrator from within the console.
What is deleted
Your staff account and the personal data associated with it (your sign-in identifier and profile details) are permanently deleted.
What may be retained
Certain business and transaction records (for example EMI/payment history required for the business’s legal, accounting, or record-keeping obligations) may be retained for up to the period required by applicable law, after which they are deleted. Records that are no longer legally required are removed.
Contact
For any question about account or data deletion, contact roar.systems@gmail.com.